As a healthcare leader, you will play a pivotal role in ensuring the daily operations of our clinic run smoothly. About This Opportunity This position offers a unique blend of administrative support duties and clinical responsibilities. You will be responsible for assisting with department process improvement, backing up the manager, maintaining supplies, coordinating schedules and meetings, and participating in training/in-services for clinical staff. Key Responsibilities: Maintains the day-to-day operations of the clinic. Keeps management informed of any issues with patients, staff, or physicians that are beyond their comfort level or are questionable. Orders departmental and medical supplies. Responsible for equipment maintenance/repair. Monitors quality control standards (immunization logs, waived testing, drug sample logs, equipment sterilization logs, etc.). Resolves less complicated patient, staff, and physician issues. Assists with evaluating associate performance and recommends merit increases (manages disciplines). Reports to management any associate non-compliance with approved policies. Monitors associate work schedule and PTO requests – maintain appropriate staff coverage. Makes sure referrals are appropriate. Assesses departmental staffing needs; actively participates in resourcing efforts. Fulfills all requirements related to HIPAA guidelines. Maintains strict confidentiality. Uses oral and written communication skills to effectively convey ideas in a clear, positive manner. Maintains established policies, procedures, objectives, quality assurance, safety, environmental and infection control. Implements job responsibilities in a manner that is consistent with our Mission and Code of Ethics and supportive of our cultural diversity objectives. Supports and adheres to our Service Guarantee.