Junior Consultant, Arc Bio Communications

Client service:

• Supports project teams on client projects.
• Monitors various aspects of a client project as required.
• Takes responsibility for identifying information sources, gathering and interpreting data, and presenting findings to project teams.
• Conducts analyses, works with project teams to translate conclusions into recommendations, or help design and implement programs.
• Builds and maintains excellent relationships with clients and provides ongoing consultation and council, with the support of project team members (including Partners).
• Provides daily client services from project start to end.

Project management:

• Reports project status to internal and external team members.
• Responds to client’s questions and concerns in a timely manner.
• Maintains complete project documentations for reference purposes.
• Produces accurate cost estimates and controls budgets efficiently and carefully whilst keeping clients and team fully informed of eventual or possible overspends.
• Ensures that client or project specific finances and budgets are managed in line with agency procedures and that expenditures are explained and justified to the client before sign-off is obtained.
• Ensure that project deliverables meet client requirements and ABC’s high quality standards.
• Is able to use all in-house software and platforms competently.

Communication and impact

• Maintains high level of professionalism and competence in client communications.
• Presents confidently and effectively to Arc Bio team members, explaining ideas and procedures clearly.
• Writes effective and high quality documentation for internal and client purposes
• Provides reliable project or task estimates and delivers on time every time.
• Actively listens to others within the Arc Bio team and uses their experience to understand, learn and grow.
• Supports, encourages and challenges colleagues in a constructive way.
• Builds and maintains good relationships with the Arc Bio team.
• Technical ability and skills (ABC team members should be ready to communicate on these with both knowledge and authority-at the Junior Consultant level, team members should seek to deepen knowledge across all four of these categories)

Industry:

• Keeps up to date with factors influencing the pharma and biotech sectors (including M&A activity, pharma corporate innovation strategy and the various industry head- and tail-winds).
• Understands the mechanics underpinning industry sector activities and has a competent knowledge of the basics of business e.g. factors influencing company valuations, fundamental financial definitions and mechanisms.
• Engages in industry “scanning” and maintains a strong current knowledge of industry opportunities and developments and our clients’ operating environment. Uses these findings to draw conclusions, formulate actions and exploit opportunities relevant to the Arc Bio business. Aware of new and important product launches, pivotal clinical studies, new guidance, legislation, and policies of relevance.

Scientific:

• Has a strong working knowledge of the science covering our clients’ areas of focus.
• Has an ongoing commitment to deepening and expanding knowledge in modalities, modes of action, epidemiology, clinical trial design and anything else that may be relevant to strategic planning and advice, both from the point of view of the client and their competitor environment.
• In chosen areas of scientific specialism, is capable of constructively challenging client thinking on a peer-to-peer level, producing novel scientific strategic points of view to help clients view potential solutions from new angles where appropriate and useful.
• Keeps aware of latest announcements coming out of key congresses, key experts in the field, and any overall, rapidly-evolving trends (such as  genomics, AI, CRISPR or the application of big data) and how these might feed into scientific strategy recommendations to the client.

Strategy:

• Can confidently discuss strategy in reference to client goals and objectives.
• Understands theoretical approaches and models used in strategy consulting.
• Able to integrate the relevant theories into a given client challenge. Is a keen student of the evolving strategic environment (including new tools and models, and their strengths and limitations). Takes increasing roles in strategic development and strategic workshop facilitation as their career develops.

Marketing and communications:

• Understands the fundamental principles of healthcare marketing and communications, with a strong capability in public relations, med ed, and scientific communications. Seeks to learn more about social, digital, advertising and brand strategy.
• Can demonstrate an understanding of the theory and application of new theories and tools in marketing (e.g. behavior change, AI/big data, new principles of neuroscience, iconography and its impact, etc.)
• Understands means of evaluation and KPIs across marketing channels.
• Has a good grasp of not only guidelines, but also the ethics of good marketing practice in healthcare.

Behaviours:

Is Positive;

• Inspires passion for growth within own team and the wider company; drives solutions  in an optimistic and constructive manner regardless of challenges; leads consistently through change and ambiguity and fosters inclusion and innovation.

Is Accountable;

• Builds and improves effective internal systems and processes which align with the overall goals of the company; takes responsibility for their impact on others and strives to improve through feedback; fulfils commitments to internal and external stakeholders and manages and mitigates risks for the business, learning from mistakes

Is Results Driven;

• Focuses on critical issues and delivers against them; develops strategic and pragmatic client solutions; generates breakthrough solutions and delivers outcomes despite the internal/external environment.

Is Manager of Self and Others;

• Aligns and engages the team to client projects; provides direction, empowerment and support to the team in achieving results; builds and develops high performing teams and creates an environment of continuous learning, managing performance to develop others.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe