This is an onsite position. 10-12 hrs./wk. (Mon., Wed., Thurs. 8am - 12pm) + PRN hours

The Medical Assistant (MA) provides basic clinical services and support in the delivery of quality orthopedic patient care. The MA demonstrates knowledge of growth and development to appropriately care for patients. This position complies with all federal, state, and facility requirements. Adheres to the standard policies and procedures established by Synergy Health Partners.

Essential Functions:

· Assist in triaging patients to ensure productive office flow

· Make the comfort and safety needs of the patients the top priority

· Ensure exam rooms are prepared and stocked with all needed medical supplies and instruments needed for physician evaluation.

· Initiate rooming patients and measure/document patient's vital signs at each visit, document chief complaint, current medications, and pertinent history

· Administer injections as directed by physician

· Assist with suture removal

· Document patient information in EMR or patient chart at each visit

· Assist in providing patient education materials and follow-up instructions to patients as needed

· Review pre-operative education with patients prior to the patient leaving clinic

· Assist in completing of DME paperwork and patient education and training as needed for DME equipment (if applicable)

· Schedule surgeries at the hospital or surgery center as directed and accurately complete all required paperwork prior to posting

· Answer and return all patient calls

· Complete daily follow-up on pathology reports

· Evaluate clinic schedule at least 24 hours prior for supplies needed and set up

· Clean and restock exam rooms and work areas per OSHA guidelines

· Clean and sterilize instruments (if applicable)

· Properly dispose of all medical wastes and used instruments in approved medical waste receptacles

· Observe all safety precautions and standards; ensure proper disposal of contaminated wastes

· Perform basic clerical and office functions as directed by Office or Medical Billing Manager

· Assist with scheduling and registering patients (if applicable)

· Assist with ensuring all patients are registered into billing software

· Assist with posting all charges into billing software and checking journals for accuracy

· Assist with eligibility and obtaining referrals for authorizations as needed

· Communicate billing processes to patients and others as needed

· Assist with submitting billing documentation daily as required

· Assist with patient reminder calls (if applicable)

· Assist with scribing for physician (if applicable)

· Assisting with other miscellaneous clinic duties as requested

Competencies:

· High school diploma required

· Graduate of recognized training facility for Medical Assistants. Certification is a plus.

· At least 1-2 years of experience in a medical clinic -- orthopedic experience is required.

· Can manage processes and a busy clinic flow

· Strong communication skills, both verbal and written

· Outstanding customer service skills

· Excellent self-direction, leadership, time management, and teamwork attitude

· Creative problem-solving and decision-making skills

· Detail orientation and focus

· Ability to organize and prioritize responsibilities and multi-task throughout the day

Compensation details: 28-32 Hourly Wage

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