Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. The following information aims to provide potential candidates with a better understanding of the requirements for this role. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! Job Title: Primary Health Coordinator (Cleveland, TN) JOB SUMMARY: Provides care coordination services to consumers involved with severe and persistent mental illness who also have serious physical health care issues. RESPONSIBILITIES: Work within a team environment agency-wide and in partnership with physical healthcare providers and specialists. Responsible for attending all required trainings, including Wellness Group training to potentially facilitate wellness groups for the agency. Assist teams in identifying and making referrals to IHC. Identify and share with staff community resources that foster improved physical health. Educate consumers, family, and natural supports of diagnosis, prognosis, and necessary or recommended interventions. Accompany and/or transport consumers to provider or specialist appointments, including attending initial appointments. Transport or schedule transportation for consumers to attend appointments, as necessary. Provide medication management through the delivery of medications. Develop logs or tracking mechanisms needed to monitor symptoms, interventions, and successes (i.e. medication logs, nutritional logs). Coordinate care with both mental health and physical health care providers and specialists. Ensure appropriate documentation is available regarding conservatorship, power of attorney, and/or advance directives. Verify insurance and coordinate with insurance payors. Assist in helping CM teams with understanding the appropriate use of the ER. All duties associated with Care Manager I. REQUIREMENTS: Essential Skills and Experience: Bachelor’s Degree in a health-related field of counseling, psychology, social work, or other behavioral health field. Candidates with a Bachelor’s degree in criminal justice must have fifteen college-level semester hours of coursework in behavioral health. Essential Requirements for the Position: Valid Tennessee Driver’s License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Transportation That Seats 4 People ABOUT YOU: Team Oriented Attend team meetings Participate in team meetings Assist other care managers as needed Aware of the role they play on the team Can diffuse even high-tension situations comfortably Recovery focused Individualize service plans Progress notes reflect quality service All domains are addressed with each consumer as needed Joint Commission Competencies: Demonstrates effective communication skills with family members or other collateral contacts involved in consumer care. Engages effectively with the consumer and family, utilizing the best practice standards and the consumer’s level of care. Progress notes are timely, thorough, and follow best practices. Documentation is linked to care plan goals. Treatment plans contain clear, measurable goals/training steps that are relevant to the consumer's unique needs. Assessments completed timely and accurately as applicable (examples include: PRAPARE, DLA, CANS, Columbia Suicide Risk and Severity). Maintains professionalism within meetings and when representing the agency in the community. Advocates for consumer needs to improve or maximize their daily functioning. Demonstrates effective communication skills with supervisor, team members, and other agency employees. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical, Dental, & Vision Insurance/Prescription Drug Coverage Health Savings Account Paternity and Maternity Leave Basic Life and AD&D Insurance Short- & Long-Term Disability and Supplemental Life Insurance Cancer Insurance, Accident Insurance, and Critical Illness Insurance Pet Insurance License renewal reimbursement 403b - Retirement Plan Calm App for medication and generous EAP resources available Gym membership discount Public Service Loan Forgiveness (PSLF) and HRSA eligible sites available 12 Paid Holidays and generous PTO Mental Health Cooperative embraces inclusion, diversity, and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal-opportunity employer and does not discriminate based on race, nationality or religion.