Job Title: Customer Experience Specialist EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Job Description: We're looking for a talented individual to join our team as a Customer Experience Specialist. As a key member of our organization, you will be responsible for delivering top-notch customer experiences to millions of customers across the country. Your Key Responsibilities: Visit customers' homes, solve problems, and introduce them to smart home technology Install and service DISH equipment and smart home products in customers' homes Teach customers how to use their technology and offer additional services when helpful Maintain a clean work area and demonstrate a professional attitude while working independently but staying connected with the team What's in it for You: Career Growth: Start here and grow fast Many of our leaders began in this role, with opportunities to move into different departments for new challenges Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms Paid Training You'll Get: Clear, step-by-step guidance for installations and service Smart home tech knowledge to support and educate customers Best practices created by our most experienced technicians Required Skills and Qualifications: Valid Driver's License: Clean record required Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays Physical Ability: Climb ladders (up to 40 ft) Lift up to 70 lbs Meet and maintain 335 lb weight limit Customer Focus: Build trust and create a great experience Problem-Solving: Tackle a variety of challenges on the spot Determination: Work in tight spaces and all kinds of weather Adaptability: Handle changes and unexpected tasks with ease Salary Ranges: Compensation: $16.25/Hour Benefits: From versatile health perks to new career opportunities, check out our benefits on our careers website.