Position: Orthopedic Medical Assistant

Status: Hourly, Non-Exempt, Full-Time

Reports to: Vice President, Program Operations

Job Summary: The Medical Assistant provides basic clinical services and support in the delivery of quality patient care. The Medical Assistant demonstrates knowledge of growth and development to appropriately care for patients. This position complies with all federal, state, and facility requirements. Adheres to the standard policies and procedures established by Synergy Health Partners and the medical clinic.

Essential Functions:

• Assist in triaging patients to ensure productive office flow
• Make the comfort and safety needs of the patients the top priority
• Ensure exam rooms are prepared and stocked with all needed medical supplies and instruments for physician evaluation.
• Initiate rooming patients and measure/document patients' vital signs at each visit; document chief complaint, current medications, and pertinent history
• Administer injections as directed by the physician
• Assist with suture removal
• Document patient information in EMR or patient chart at each visit
• Assist in providing patient education materials and follow-up instructions to patients as needed
• Review pre-operative education with patients prior to the patient leaving the clinic
• Assist in completing of DME paperwork and patient education and training as needed for DME equipment (if applicable)
• Schedule surgeries at the hospital or surgery center as directed and accurately complete all paperwork needed prior to posting
• Answer and return all patient calls
• Complete daily follow-up on pathology reports
• Evaluate clinic schedule at least 24 hours prior for supplies needed and set up
• Clean and restock exam rooms and work areas per OSHA guidelines
• Clean and sterilize instruments (if applicable)
• Properly dispose of all medical wastes and used instruments in approved medical waste receptacles
• Observe all safety precautions and standards; assure proper disposal of contaminated wastes
• Perform basic clerical and office functions as directed by the Office or Medical Billing Manager
• Assist with scheduling and registering patients (if applicable)
• Assist with ensuring all patients are registered into billing software
• Assist with posting all charges into billing software and checking journals for accuracy
• Assist with eligibility and obtaining referrals for authorizations as needed
• Communicate billing processes to patients and others as needed
• Assist with submitting billing documentation daily as required
• Assist with patient reminder calls (if applicable)
• Assist with scribing for physician (if applicable)
• Assisting with other miscellaneous clinic duties as requested

Competencies:

• High school diploma required
• Graduate of recognized training facility for Medical Assistants
• Orthopedic experience required
• One (1) year of experience in a physician's office preferred
• Have the ability to manage processes and clinic flow
• Strong communication skills, both verbal and written
• Outstanding customer service skills
• Excellent self-direction, leadership, time management, and teamwork attitude
• Creative problem-solving and decision-making skills
• Detail orientation and focus
• Ability to organize and prioritize responsibilities and multitask throughout the day

Compensation details: 20-23 Hourly Wage

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